Frequently Asked Questions

Families and event planners choose We Rent Fun because we make throwing unforgettable events easy and stress-free:

• Reliable & On-Time: We coordinate delivery, setup, and takedown with precision—your event is ready before the first guest arrives and cleaned up quickly once the fun ends.

• Top-Rated Customer Service: We don’t just claim great service—our hundreds of glowing reviews say it all.

• Helpful Planning Tools: Upon request, we’ll send you easy-to-use event checklists to keep everything on track.

• Your Party Partners: We’re not just a rental company—we’re your go-to guide for making any celebration smooth, fun, and memorable.

From backyard birthdays and school field days to corporate functions and city events, we provide inflatable rides, mechanical attractions, and party rentals for just about any occasion! We haven’t come across an event we couldn’t help make amazing. Not sure if we’re the right fit? Click the chat button below or give us a call—we’d love to hear from you!

Great question—and we totally get it. There’s nothing worse than finding the perfect inflatable, only to come back later and see it’s already booked.

To lock in your favorite items, we recommend reserving as soon as you have your event details confirmed. And don’t worry—life happens! Weather changes, kids get sick, and plans shift. With We Rent Fun, you’re always in good hands.

We accept cash, business checks (sorry, no personal checks), and all major credit cards—Visa, MasterCard, Discover, and American Express.

If you're paying with cash, please have exact change ready. For safety reasons, our drivers do not carry additional cash on them.

We can set up on a variety of flat, stable surfaces, including:

• Grass or Artificial Turf: Ideal for outdoor events, providing natural cushioning and easy anchoring.

• Concrete or Asphalt: Suitable for driveways, parking lots, or indoor gymnasiums. We use secure anchoring methods to ensure safety.

• Indoor Flooring: We can accommodate setups on gym floors or other indoor surfaces, provided there's adequate space and ceiling height.

We avoid setting up on gravel, steep slopes, or uneven terrain to ensure the safety and stability of our equipment.

If you're unsure about your event location, feel free to contact us. We're happy to assess the area and help you plan the perfect setup!

Yes, we can—but there are a few important conditions. We’re only able to set up at an apartment complex if the event is approved by the HOA or leasing office (we’ll ask for proof of approval), and the inflatable must be placed in a designated common area, such as near the clubhouse or leasing office.

Additional fees may apply depending on access, setup complexity, or parking limitations.

If you're unsure about your location, give us a call—we’re happy to help you work through the details!

Sizes vary, and some units are very large, so it’s important to check the space requirements listed near each item’s photo on the item page. These dimensions include room for stakes, blowers, and safe clearance from walls, fences, or trees.

When in doubt, measure your space carefully to ensure a good fit. If your yard has stairs, tight access, or levels, please call our office—we’re happy to help plan the best setup for your location!

Yes—larger units and equipment like dunk tanks and mechanical rides require special considerations. Be sure to check the requirements listed with each item, and confirm the following for your setup location:

• 4 to 6 feet of clear access to the setup area (Dunk tanks require at least 6 feet)

• A flat, open space free of stairs, tight corners, or major obstacles

• A path suitable for moving equipment weighing up to 1,200 pounds

• For mechanical rides (like a rock wall), full truck access is required directly to the setup location

If you’re unsure about your space, give us a call—we’re happy to guide you through the setup requirements and help plan accordingly.

To cancel or reschedule, you must email Omega Events LLC at least 24 hours before your scheduled event.

• If you cancel with 24+ hours’ notice:
  You’ll receive a credit for the full amount paid, valid for up to 1 year (holidays excluded).

• If you cancel with less than 24 hours’ notice:
  No credit or refund will be given.

All payments made before or after the event are non-refundable. In some cases, Omega Events LLC may offer a future credit at its discretion. COVID-19-related cancellations follow this same policy.